Terms of sale

1. Offer

Harem Master offers two types of paid services: the Club subscription and bundles of “Waiflouz”, the game's virtual currency.

The Harem Master Club is a digital service giving access, for a fixed period, to convenience benefits:

• 1 booster every 6 minutes (instead of 1 every 10 minutes without the Club);
• Limit of stockpiled free boosters raised to 20 (instead of 10);
• More slots in the showcase, where you feature your favourite cards, going from 6 to 12;
• Removal of all advertising;
• A “Club” badge visible to all users next to your username;
• More rewards in the “MaidPass”, earned by completing quests.

Club prices are as follows:

• Monthly: €5.99 incl. VAT for 1 month
• Quarterly: €14.99 incl. VAT for 3 months
• Yearly: €47.99 incl. VAT for 12 months

The subscription has no commitment and can be cancelled at any time.

Waiflouz bundles credit, once, a set number of Waiflouz to the player's account.

Waiflouz are an in-game currency with no monetary value: they cannot be converted, refunded or transferred outside the game, and they do not change the odds of obtaining cards.

They can be used to buy boosters.

To prevent excessive spending and addiction, Waiflouz purchases are capped per account at €200.00 over a rolling 7-day period.

Waiflouz bundle prices are as follows:

• €4.99 for 500 Waiflouz;
• €9.99 for 1,100 Waiflouz;
• €19.99 for 2,400 Waiflouz;
• €49.99 for 6,500 Waiflouz.

Note that one booster costs 150 Waiflouz.

2. Order and payment

Payment is processed by a specialised payment provider; the publisher never has access to card details. The descriptor shown on bank statements is neutral.

3. Right of withdrawal

In accordance with Directive 2011/83/EU of the European Parliament and of the Council of 25 October 2011, the right of withdrawal cannot be exercised for digital content supplied on an intangible medium whose performance has begun with the consumer's prior express consent and express waiver of their right of withdrawal. This consent is collected at the time of the order. If the Club has not yet been activated or the Waiflouz have not yet been credited, withdrawal remains possible for 14 days.

4. Conformity guarantee

Consumers benefit from the legal guarantee of conformity for digital content and services (Directive (EU) 2019/770). In the event of prolonged unavailability attributable to the publisher, the Club period is extended or refunded pro rata.

5. Consumer mediation

If a dispute cannot be resolved with our customer service ([email protected]), the consumer may refer it free of charge to a consumer mediator in accordance with Directive 2013/11/EU.